Welcome to KeyanoMail.ca

Your KeID looks like this:

Your_firstname.your_lastname###

Where ### is the last 3 digits of your Student ID Number. Remove all non-alphabet characters, like periods, dashes, apostrophe and accents.

Example: john.smith123

Your initial password looks like this:

first_initial$last_initial$ddmmyyyy

Where ddmmyyyy is your numerical date of birth. Passwords are case sensitive. All characters in the initial password are lowercase.

Example: j$s$25091980

A strong password is at least 8 characters long, uses numbers and special characters (like @,$,!) in addition to alphabets.

Example: j0hn$m1th

Your email address looks like this:

Your_KeID@keyanomail.ca

Example: john.smith123@keyanomail.ca

In Clearwater Campus:

• Infocommons: located on the main floor of the Syncrude Technology Center
• Library: Located on the main floor of the main administrative building, facing Student Services offices.
• Computer Labs: in rooms S105, S107, S205, S207, 144A.

In SEIC Campus

• Computer Lab 8

In the Communities

• Any computer in the computer lab. Check with the manager of your site for details.

• In Cleawater Campus: Infocommons
• All other sites: Check with the site manager.

Live@Edu is a new service offered by Microsoft that is leading the way in web services. Keyano is proud to be the first organization to participate in this project. This service will allow our students to have a lifelong email that they can use even after leaving the college. So, whenever you change you job or your other emails, you will be able to use your Keyano email.

Your activation is successful if you are able to log into Windows on a computer in the college using your KeID.

You may change your password on a computer in the college. To change your password:

• Log into a computer in the college.
• Once your login in is successful, press CTRL+ALT+DELETE all at the same time.
• When you get the login windows, click on "Change Password".
• Follow the instructions on the screen to complete the process.

Never. Passwords should be changed from a computer in the college only. This will ensure that your KeID and email password is the same. Changing your password in the website will not change your college password.

Visit www.keyanomail.ca then click on "Go To Your Inbox". This will transfer you to Microsoft ExchangeLabs where your email will be hosted.

Keyano uses Live@Edu system with its students email. This system is an advanced services offered by Miccrosoft which allows our students to access their emails through a webmail interface using any browser connected to the Internet.

With Keyano Students webmail, you can do many of the same things that you can do with any email clients -- especially Hotmail or Live mail. Some of the things you can do are: read and send email messages, organize contacts, create tasks, and schedule appointments.

1. In any mail folder, click "New" (or press CTRL+N) on the keyboard.
2. Enter the recipient's address in the "To" or "Cc" field.
3. Type a subject.
4. Type your message in the message body.
5. When you are finished typing the message, click "Send" (or press ALT+S) to send it.

When you finish composing your message, click "Send" on the toolbar or press ALT+S.

You can save a message you want to send or complete later. This applies to new messages, in addition to messages that you are forwarding or to which you are replying. By default, saved messages are stored in the Drafts folder.

1. Open a new message, or reply to or forward an existing one.
2. On the toolbar, click "Save" or press CTRL+S.
3. You can now safely close the browser window that contains the saved message.

You can view your messages in the webmail reading pane or you can open them in a separate browser window. Messages that have not been read are displayed in bold type. To mark a message as read, right-click the message, and then select "Mark as Read" on the menu. To mark a message as unread, right-click the message, and then select "Mark as Unread" on the menu.

When you open an email message in the webmail it is displayed in the read message form. The read message form and reading pane display the following information in the message heading:

• Subject: The subject of the message.
• Importance: The importance level of the message if it is set to Low or High.
• From: The name or email address of the sender or organization.
• Sent: The date and time the message was sent.
• To: The names or email addresses of the primary recipients.
• Cc: The names or email addresses of the carbon-copy (Cc) recipients.

Send

Sends the current message to the recipients.

Saves the current message to the "Drafts" folder but does not send the message.

Attaches a file to the message.

Opens the Address Book to search for recipient address.

Validates recipients' email address from the contacts in you address book or the "Contacts" folder.

Sets the importance of the message to High.

Sets the importance of the message to a lower level.

Inserts a signature at the end of the message.

Checks spelling in the text of the message.

Options

Displays the Message Options dialog box.

Message Format

Sets the Format of the message to HTML or plain text.

You can use the "Options" menu in the webmail to automatically perform certain actions once messages are received. You may use your own rules or criteria. For example, you can create a rule to automatically move all mail sent by a family member to a specific folder.

To create and manage rules in the webmail, click "Options" to open the menu in the navigation pane. Then click "Rules" in the "Options" navigation pane.

Click "New Rule", and then click an option to select it. You may choose any of the following options:

• Move messages from someone to a folder: This option allows you to create a rule with some options already selected. When the new rule window opens, click the people or distribution lists and specified links then complete the information. Enter a name in the "Name" box to give the rule a recognizable name. Click "Save" to save the rule or "Cancel" to cancel the rule without saving.
• Move messages that have specific words in the subject to a folder: This option creates a rule with some options already selected. When the new rule window opens, click the specific words and specified links to complete the information. Enter a name in the "Name" box to name the rule. Click "Save" to save the rule or "Cancel" to cancel the rule without saving.
• Move messages sent to a distribution list to a folder: Clicking this option creates a rule with some options already selected. When the new rule window opens, click the people or distribution lists and specified links to complete the information. Enter a name in the "Name" box to name the rule. Click "Save" to save the rule or "Cancel" to cancel the rule without saving.
• Delete messages that have specific words in the subject: Clicking this option creates a rule with some options already selected. When the new rule window opens, click the specific words link to complete the information. Enter a name in the "Name" box to name the rule. Click "Save" to save the rule or "Cancel" to cancel the rule without saving.
• Create a new rule for arriving messages: Clicking this option opens a new rule window without any of the criteria or actions for your new rule selected. Use the new rule window to select and define the criteria and actions for your rule. Enter a name in the "Name" box to name the rule. Click "Save" to save the rule or "Cancel" to cancel the rule without saving.

To edit an existing rule, do the following:

1. Open the "Rules" window.
2. Select the rule you want to change.
3. Click "Change Rule" to enter into the rule editing window.
4. Make your desired changes.
5. Click "Save" to save your changes or "Cancel" to close the rule without saving.

To delete a rule:

1. Open the "Rules" window.
2. Select the rule you want to delete.
3. Click "Delete". A window will pop up to confirm if you want to permanently delete the selected items.
4. Click "OK" on the confirmation window to permanently delete the rule, or click "Cancel" to cancel the deletion and to close the confirmation window.

A search folder is a virtual folder that provides a view of all messages that match specific search criteria. A search folder does not move the messages from their original place.

For example, the "Unread Mail" search folder lets you view all unread messages in your mailbox, even though the messages are located in different folders.

By default, there are three search folders:

• "Unread Mail" includes all messages that are marked as Unread.
• "Categorized Mail" which shows items that belong to one or more category if you associated a category to them.
• "Large Mail" includes all messages that are larger than 100 KB.

Once an email is identified as possible junk email it is automatically moved to the "Junk E-Mail" folder. All active content within the email, such as links, attachments and executable code, is disabled.

Any email in the "Junk E-Mail" folder can be marked as legitimate by selecting the message then clicking "Not Junk" on the toolbar. Once this button is clicked, the message is moved to the inbox.